Providing a delightful experience to our customers is our top-most priority. If you're not satisfied with your purchase (item defective, wrong item, or anything else) - just send an email to email@example.com whilst mentioning your order ID and problem within 15 days of delivery.
We will arrange for a replacement as well as provide a reverse-pickup of the product (If a reverse-pickup is not possible, we'll request you to send us back the perfume. We'll reimburse the shipping charges).
If we cannot arrange for a replacement at that time, we'll provide a full refund.